Surf rider pompano beach11/25/2023 So don't get it wrong, because they won't fix it for you. No effort will be made to understand your experience from your point of view. 2) If you complain about anything, you will be spoken to as if you are unreasonable and the first person to ever voice a complaint. Avoid all of the "ocean" view rooms on the top floor, except the Pacific Room. You can't go wrong with any of those, or with the lovely Pacific Room. We highly recommend booking the reasonably priced first floor rooms. Those are a wonderful value and are available at a surprisingly lower price. We thought the views were worlds apart, and we were quite disappointed: This room would not have seemed as bad if there weren't far cheaper rooms on the main floor with more pleasant views of thick foliage blocking the many cars lined up along the outside of the motel. You can judge the difference in the views by looking at the website's view of the Pacific, versus this visual cacophony of a giant motel sign, parked cars and industrial looking structure blocking the meager beach view we were stuck with for four days. The Pacific Room is a scant $30 more than the room we were ushered into. Apparently her husband designed the rooms and these are her genuine feelings about it). She insisted on hustling us INTO one of the other central "ocean" view rooms on the top floor of the hotel, and was wholly unapologetic about our disappointment in her intrusion (she actually seemed hurt that we didn't like the view. Emma worked double time to talk us OUT of booking the lovely Pacific Room, which their own website notes has the best views in the hotel. Unfortunately, she is way off on the quality of the rooms. 1) Emma Goodwyn (owner/manager) is delightful and engaging to speak with (and she'll insist on it :) She tries to embody the Malibu experience. You can have a pleasant stay there if you are mindful of three things. He Surfrider is a renovated motel on the inland side of the Pacific Coast Highway.
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